• Step 1: Go to https://roii.com/account/register
• Step 2:Enter the email address you use to receive ROII updates—like the Weekly Safety Topics or newsletters—then click ‘Submit’.
  

  
• Step 3: Confirm your company. You’ll see the company (or companies) linked to your email. Click ‘Confirm’.
  
• Step 4: Create your login. Add your name, password, and any other required details, then click 'Register'.
  
• Step 5: Check Your Email. Look for an email from ROII with your verification code.
  • Enter the code from your email on the setup page to confirm it’s you.
  • Didn’t get it? Check your spam or junk folder.
  

  
• Step 6: All done! You can now log in at any time at https://roii.com/Members/MemberPortal.
  

• Step 1: When logged in to the portal, open Account Management
  • Click your name in the top right corner.
    
  • Select Account Management from the drop down menu .
    
• Step 2: View Your Users
  • You’ll see a list of everyone with portal access.
    
  • From here, you can add a new user, disable a user, remove a user, grant access to claims and refunds, and change permissions. Remember to click "Save Changes" when you're done.
    

What Each Account Type Can Do:

• Owner – Company owner with full access to all features.
• Admin – Can see all company details and manage users.
• User – Limited access. Can view basic company info but by default they can’t see claims or refunds.

For any account type, you can toggle See Claims and See Refunds on or off depending on what you’d like them to see.

Need Help?

• Already have an account? Go straight to the login page.
• Still need help? Call Leah at (360) 352-7800 ext. 110 or email us at info@roii.com — we’ll be happy to walk you through it.